What We Do — And What We Never Do
Trust begins with unambiguous boundaries. Here is exactly what Almajdoub Dispatch delivers as your independent back-office partner, and what remains solely within your authority.
Dedicated Back-Office Operations
Every task is designed to reduce the friction of operating an independent dry van authority in the US market.
Lane Matching & Rate Screening
We continuously monitor major freight boards (DAT One, Truckstop) and broker networks to source freight aligned with your equipment (53′ Dry Van), your target revenue per mile, and your required home time. We filter out deadhead traps and unrealistic turnaround schedules.
Commercial Representation
We communicate directly with freight brokers on your behalf, advocating for the highest fair linehaul rate, fuel surcharges, and reasonable pickup/delivery windows that comply with your Hours of Service (HOS).
Fine-Print & Detention Audit
Before presenting a rate confirmation, we audit the critical operational clauses: detention compensation ($50–$75/hr after 2 hours free time), layover terms, TONU policies, lumper reimbursement, and tracking penalty clauses. We protect you from arbitrary deductions.
Broker Packets & Setup Forms
When booking with a new broker, we handle the carrier packet, submit your Certificate of Insurance (COI) and W-9, verify credit ratings, and maintain your documentation library so you don’t have to type paperwork from your phone.
Check Calls & Appointment Updates
We assist with morning and afternoon check-in calls, coordinate appointment changes with shippers or receivers, and keep brokers informed so you can keep both hands on the wheel and your focus on the road.
POD & Factoring Support
Upon successful delivery, you send us a clear photo of your signed Bill of Lading (BOL/POD). We review legibility, assemble the invoice packet, and assist in uploading it directly to your designated factoring company or the broker for prompt payment.
What We Never Do
Many truckers have experienced dishonest dispatchers who take unauthorized cuts or force unwanted loads. We operate on absolute transparency.
We never force a load on any carrier. You have 100% authority to decline any load, lane, or broker without penalty. If a load doesn't make sense for your truck, we keep searching.
Brokers and factoring companies pay your business directly. We never collect shipper money or take a spread. Our fee is invoiced separately and transparently.
Every load is booked strictly under your legal motor carrier name and MC number. We never re-assign loads, sell freight, or co-broker. We fight aggressively against industry fraud.
We do not guarantee ungrounded rates per mile or unrealistic gross revenues. Freight spot rates fluctuate with national economic conditions; we provide realistic market data.
We do not track your phone, install spyware, or demand intrusive real-time surveillance. We coordinate via standard phone calls, SMS, WhatsApp, and professional email.
We do not dispatch Flatbeds, Step Decks, or Hotshots. Note: Temperature-controlled Reefer services remain outside our confirmed offer until operating procedures are approved.
Want to See How the Process Works in Detail?
Explore our step-by-step collaborative sequence or contact the desk directly to check current carrier capacity.